At Tamar Focus, we are committed to delivering your photography equipment safely and promptly. Please review our shipping guidelines below.
1. Service Area
We currently offer shipping within select regions and cities. Before placing your order, ensure your address falls within our serviceable areas.
2. Processing Time
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
- Standard delivery time is 3–7 business days depending on your location.
- In remote areas, delivery may take up to 10 business days.
- Delivery timelines may vary during peak seasons, holidays, or due to unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if applicable) will be clearly mentioned at the time of checkout.
- Some orders may qualify for free shipping promotions, as specified on our website.
5. Payment Method
- We offer Cash on Delivery (COD) only.
- Please ensure someone is available at the delivery address to receive and pay for the item.
6. Delivery Issues
- If the delivery is delayed, lost, or unsuccessful due to incorrect address or absence of the recipient, we will contact you to reschedule.
- If a product arrives damaged, please report it within 3 days of delivery along with photos.
7. Contact Us
For any shipping-related inquiries, please reach out to:
Email: [email protected]